Privacy Policy
Last updated: January 28, 2026
BlackBox Therapy respects your privacy. This policy explains what data we collect, why we collect it, and how we protect it.
Information we collect
- Account details (email, anonymous profile settings).
- Session data (time, duration, listener/peer match details).
- Device and app diagnostics to improve stability.
- Optional feedback you choose to submit.
How we use information
- Provide real‑time matching and session scheduling.
- Maintain safety and abuse prevention.
- Improve app performance and user experience.
- Communicate important updates and notifications.
Your choices
- You can remain anonymous in sessions.
- You can disable notifications at any time.
- You can request account deletion.
Data retention
We retain account and session data only as long as needed to provide services and meet legal obligations. You may request deletion at any time.
Contact
Questions? Reach us at support@blackboxtherapy.co.